Privacy Policy

Effective Date: 09/15/2024

At FluentDoc, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

Personal Data:

  • We collect user email addresses during the account creation process. This information is used solely to manage your account and provide access to our services.

Cookies:

  • We use cookies to enhance your user experience, providing a more personalized experience and enabling analytics to help us improve our services. Cookies also help us track usage and performance.

For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the data collected for the following purposes:

  • Account Management: Your email address is used to manage your account and enable communication with you regarding updates or issues.
  • Analytics and Tracking: We use cookies and other tracking technologies to analyze user behavior, improve our website's functionality, and enhance the services we provide.
  • Security and Performance: All data, including your language data, is encrypted at rest to ensure its protection. We use secure servers with SSL certificates to safeguard your information.

3. How We Protect Your Information

FluentDoc is committed to ensuring your personal data is safe. We implement the following measures:

  • Encryption: All language data is encrypted at rest.
  • Secure Servers: We only use secure servers that employ SSL (Secure Sockets Layer) certificates to protect data transmission between your browser and our servers.
  • Data Deletion: If you choose to delete your account, all associated data, including your email and language data, will be deleted instantly and irreversibly from our servers.

4. Data Retention

We retain your personal information, including email addresses, until your account is deleted. Once you request account deletion, all your data will be permanently removed from our systems.

5. Cookies and Tracking Technologies

We use cookies to track user behavior and collect data for analytics. These cookies allow us to:

  • Understand how users interact with our website.
  • Improve our website’s performance and functionality.

By using our services, you consent to the use of cookies. You can adjust your cookie preferences or disable cookies through your browser settings; however, this may impact your user experience.

6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes. However, we may share data with service providers who assist us in delivering our services, such as analytics platforms. These providers are bound by confidentiality agreements and are only allowed to use your data to perform services on our behalf.

7. User Rights

As a FluentDoc user, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Request correction of any inaccurate data we hold.
  • Delete Your Data: Request deletion of your account and associated data at any time.
  • Withdraw Consent: You may withdraw consent to the use of cookies by adjusting your browser settings.

To exercise these rights, please contact us at support@fluentdoc.com.

8. Children’s Privacy

FluentDoc is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete this information immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

You will be notified of any significant changes to this policy via email or a prominent notice on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Email: support@fluentdoc.com